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News Update

We Are Prepared - Victor COVID-19

19 March 2020

 

Following the latest guidance issued by the UK Government we have decided to commence implementation of our Business Continuity programme with immediate effect.

This will enable our teams to work remotely and remain fully operational at all times. This ensures that our underwriting and sales teams are ready to meet the needs of you and your clients during this challenging period. 

Direct dial numbers will redirect to back up phones or mobile phones as required. In addition, new business quotes, mid term adjustments and renewals will continue to be available or be requested either via Acturis or via our portal, www.victorforbrokers.co.uk.

The following group inboxes will also be monitored constantly by our team should you prefer to communicate via this channel:

liability@victorinsurance.co.uk
motor@victorinsurance.co.uk 
transit@victorinsurance.co.uk 
agriculture@victorinsurance.co.uk
professional@victorinsurance.co.uk 
thirdsector@victorinsurance.co.uk
property@victorinsurance.co.uk

All non–essential travel has been cancelled with immediate effect to be replaced by video conferencing as required.

Our priority at all times is to consider the safety and well-being of our colleagues and our customers. Our flexible working practices will enable us to do this whilst delivering a business as usual service.

If you have any questions please call or email your normal Victor contacts.

Thank you for your support and your understanding and we wish you, your families and your colleagues the best of health at this time.

John Stephenson 
Country Manager
Victor Insurance UK